Documents and Notices | Cycleways

Phone us for friendly advice - 03 384 0355

Documents and Notices

/

Documents and Notices

Documents and Notices

Everything important at one place

September 27, 2021

Specialized Safety Recall Notice

This is a Specialized Safety Recall Notice Regarding a small number of battery packs sold as original equipment on and as aftermarket equipment for use with 1st Gen Turbo Levo/Kenevo mountain bikes, manufactured between November 2017 and March 2019.

Hazard

Repeated pressure washing can cause conductive water to penetrate the seal around the Control Pad which can trigger a short circuit and lead to a thermal runaway event, posing fire and burn hazards.

Remedy

Go to your nearest Authorized Specialized Retailer for an inspection and repair of the battery pack. Do not charge the battery pack until your Authorized Specialized Retailer has repaired it. If your battery pack has 50% or more charge, you should ride your bike as soon as possible and reduce the charge to less than 50% before bringing it to your retailer. For inquiries, call Specialized Rider Care at 0800 562 046.

If Cycleways is your nearest Specialized Retailer please give us a call on 03 384 0355 or email info@cycleways.co.nz before making a booking.

Downloads

Specialized Official Safety Notice Page

Download Safety Notice .pdf

Book a General Service and Tune

1Enter Contact Details

2Choose Date

3Confirm

Name*
First
Email*
Phone*

Hidden
Service*
Choose your preferred date

June 2021

Mon Tue Wed Thu Fri Sat Sun

1 2 3 4 5 6
7 8 9 10 11 12 13
14 15 16 17 18 19 20
21 22 23 24 25 26 27
28 29 30

Please add as many details as possible about required service*
Your booking is pending until we confirm that we can complete your service on the chosen day. We will send a confirmation after checking with the workshop.

Book a Safety Check

1Enter Contact Details

2Choose Date

3Confirm

Name*
First
Email*
Phone*

Hidden
Service*
Choose your preferred date

June 2021

Mon Tue Wed Thu Fri Sat Sun

1 2 3 4 5 6
7 8 9 10 11 12 13
14 15 16 17 18 19 20
21 22 23 24 25 26 27
28 29 30

Please add as many details as possible about required service*
Your booking is pending until we confirm that we can complete your service on the chosen day. We will send a confirmation after checking with the workshop.

Book a Custom Build

1Enter Contact Details

2Choose Date

3Confirm

Name*
First
Email*
Phone*

Hidden
Service*
Choose your preferred date

June 2021

Mon Tue Wed Thu Fri Sat Sun

1 2 3 4 5 6
7 8 9 10 11 12 13
14 15 16 17 18 19 20
21 22 23 24 25 26 27
28 29 30

Please add as many details as possible about required service*
Your booking is pending until we confirm that we can complete your service on the chosen day. We will send a confirmation after checking with the workshop.

Book a Wheel Build

1Enter Contact Details

2Choose Date

3Confirm

Name*
First
Email*
Phone*

Hidden
Service*
Choose your preferred date

June 2021

Mon Tue Wed Thu Fri Sat Sun

1 2 3 4 5 6
7 8 9 10 11 12 13
14 15 16 17 18 19 20
21 22 23 24 25 26 27
28 29 30

Please add as many details as possible about required service*
Your booking is pending until we confirm that we can complete your service on the chosen day. We will send a confirmation after checking with the workshop.

Book a Wheel Repair

1Enter Contact Details

2Choose Date

3Confirm

Name*
First
Email*
Phone*

Hidden
Service*
Choose your preferred date

June 2021

Mon Tue Wed Thu Fri Sat Sun

1 2 3 4 5 6
7 8 9 10 11 12 13
14 15 16 17 18 19 20
21 22 23 24 25 26 27
28 29 30

Please add as many details as possible about required service*
Your booking is pending until we confirm that we can complete your service on the chosen day. We will send a confirmation after checking with the workshop.

Book a Gear Tune

1Enter Contact Details

2Choose Date

3Confirm

Name*
First
Email*
Phone*

Hidden
Service*
Choose your preferred date

June 2021

Mon Tue Wed Thu Fri Sat Sun

1 2 3 4 5 6
7 8 9 10 11 12 13
14 15 16 17 18 19 20
21 22 23 24 25 26 27
28 29 30

Please add as many details as possible about required service*
Your booking is pending until we confirm that we can complete your service on the chosen day. We will send a confirmation after checking with the workshop.

Book a Linkage Service

1Enter Contact Details

2Choose Date

3Confirm

Name*
First
Email*
Phone*

Hidden
Service*
Choose your preferred date

June 2021

Mon Tue Wed Thu Fri Sat Sun

1 2 3 4 5 6
7 8 9 10 11 12 13
14 15 16 17 18 19 20
21 22 23 24 25 26 27
28 29 30

Please add as many details as possible about required service*
Your booking is pending until we confirm that we can complete your service on the chosen day. We will send a confirmation after checking with the workshop.

Book a Brake Service

1Enter Contact Details

2Choose Date

3Confirm

Name*
First
Email*
Phone*

Hidden
Service*
Choose your preferred date

June 2021

Mon Tue Wed Thu Fri Sat Sun

1 2 3 4 5 6
7 8 9 10 11 12 13
14 15 16 17 18 19 20
21 22 23 24 25 26 27
28 29 30

Please add as many details as possible about required service*
Your booking is pending until we confirm that we can complete your service on the chosen day. We will send a confirmation after checking with the workshop.

Book a Shock Service

1Enter Contact Details

2Choose Date

3Confirm

Name*
First
Email*
Phone*

Hidden
Service*
Choose your preferred date

June 2021

Mon Tue Wed Thu Fri Sat Sun

1 2 3 4 5 6
7 8 9 10 11 12 13
14 15 16 17 18 19 20
21 22 23 24 25 26 27
28 29 30

Please add as many details as possible about required service*
Your booking is pending until we confirm that we can complete your service on the chosen day. We will send a confirmation after checking with the workshop.

Book a Fork Service

1Enter Contact Details

2Choose Date

3Confirm

Name*
First
Email*
Phone*

Hidden
Service*
Choose your preferred date

June 2021

Mon Tue Wed Thu Fri Sat Sun

1 2 3 4 5 6
7 8 9 10 11 12 13
14 15 16 17 18 19 20
21 22 23 24 25 26 27
28 29 30

Please add as many details as possible about required service*
Your booking is pending until we confirm that we can complete your service on the chosen day. We will send a confirmation after checking with the workshop.

Book a Complete Service

1Enter Contact Details

2Choose Date

3Confirm

Name*
First
Email*
Phone*

Hidden
Service*
Choose your preferred date

June 2021

Mon Tue Wed Thu Fri Sat Sun

1 2 3 4 5 6
7 8 9 10 11 12 13
14 15 16 17 18 19 20
21 22 23 24 25 26 27
28 29 30

Please add as many details as possible about required service*
Your booking is pending until we confirm that we can complete your service on the chosen day. We will send a confirmation after checking with the workshop.

Book an Annual Service

1Enter Contact Details

2Choose Date

3Confirm

Name*
First
Email*
Phone*

Hidden
Service*
Choose your preferred date

June 2021

Mon Tue Wed Thu Fri Sat Sun

1 2 3 4 5 6
7 8 9 10 11 12 13
14 15 16 17 18 19 20
21 22 23 24 25 26 27
28 29 30

Please add as many details as possible about required service*
Your booking is pending until we confirm that we can complete your service on the chosen day. We will send a confirmation after checking with the workshop.

Book a General Service and Drive Clean

1Enter Contact Details

2Choose Date

3Confirm

Name*
First
Email*
Phone*

Hidden
Service*
Choose your preferred date

June 2021

Mon Tue Wed Thu Fri Sat Sun

1 2 3 4 5 6
7 8 9 10 11 12 13
14 15 16 17 18 19 20
21 22 23 24 25 26 27
28 29 30

Please add as many details as possible about required service*
Your booking is pending until we confirm that we can complete your service on the chosen day. We will send a confirmation after checking with the workshop.