Privacy policy

Privacy Policy

  • General information

Welcome to our Privacy Policy page! When you use our store services, you trust us with your information. This Privacy Policy is meant to help you understand what data we collect, why we collect it, and what we do with it. When you share information with us, we can make our services even better for you. For instance, we can show you more relevant search results and ads, help you connect with people or to make sharing with others quicker and easier. As you use our services, we want you to be clear how we’re using information and the ways in which you can protect your privacy. This is important; we hope you will take time to read it carefully. Remember, you can find controls to manage your information and protect your privacy and security. We’ve tried to keep it as simple as possible.

  • Links to other website

Our website sometimes contains links that lead to other websites. If you click on these links Cycleways is not held responsible for your data and privacy protection. Visiting those websites is not governed by this privacy policy agreement. Make sure you read the privacy policy documentation of the website you go to from our website.

  • Management of personal data

We have a committed software ensuring your data is safe, keeping it confidential to prevent data theft, unauthorised access and disclosure. However, despite our safeguards and efforts to secure your information, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers or any other unauthorised third parties will not be able to defeat our security. Although we will do our best to protect your personal information, transmission of personal information to and from our website is at your own risk. You should only access our website within a secure environment.

  • Information we collect

We collect personal information that you voluntarily provide to us when you register on our website, express an interest in obtaining information about us or our products/services, when you participate in activities on our website or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and our website, the choices you make and the products and features you use. The personal information we collect may include the following:

Personal information provided by you. We collect names, phone numbers, email addresses and other similar information.

Payment data. We may collect data necessary to process your payments if you make purchases, such as your payment instrument number and the security code associated with your payment instrument. All payment data is stored by Stripe, Splitit and Paypal. You may find their privacy notice link(s) here: https://stripe.com/nz/privacy,  https://www.splitit.com/legals/splitit-privacy-policy/english/ and https://www.paypal.com/en/webapps/mpp/ua/privacy-full

All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.

Information automatically collected. Some information, such as IP address and/or browser characteristics, is collected automatically when you visit our website. This information does not reveal your specific identity but may include device and usage information, such as IP address, device name, country, location, operating system, referring URL’s and other information about how and when you use our website.

Information collected from other sources. In order to enhance our ability to provide relevant marketing, offers and services to you and update our records, we may obtain information about you from other sources, such as public databases, joint marketing partners, affiliate programs, data providers as well as some other third parties. This information includes mailing addresses, job titles, email addresses, phone numbers, social media profiles, IP addresses for purposes of targeted advertising and event promotion.

  • Account information

If you would at any time like to review or change the information in your account or terminate your account, you can log in to your account settings and update your user account.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active database. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of use and/or comply with applicable legal requirements.

Cookies and similar technologies

Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove or reject cookies, this could affect certain features or services of our website.

Opting out of email marketing

You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below.

  • Do we make updates to this notice?

We may update this privacy notice from time to time. The updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification.

  • Restricting the collection of your personal data

Based on the applicable laws of your country, you may have right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please visit:

https://cycleways.co.nz/contact/